Privacy Policy
Last Updated: January 6, 2026
At Plan360.ai, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account or request a demo
- Fill out a contact form or career application
- Subscribe to our newsletter or marketing communications
- Participate in surveys or provide feedback
- Use our platform and services
This information may include: name, email address, phone number, company name, job title, location, and any other information you choose to provide.
Automatically Collected Information
When you access our website, we may automatically collect certain information about your device and usage, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on pages
- Referring website addresses
- Clickstream data and interaction patterns
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our services
- To process your requests, transactions, and communications
- To send you technical notices, updates, and security alerts
- To respond to your inquiries and provide customer support
- To send marketing communications (with your consent)
- To analyze usage patterns and improve our services
- To detect, prevent, and address technical issues or security threats
- To comply with legal obligations and enforce our terms
- To evaluate job applications and manage recruitment
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:
Service Providers
We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, email delivery, customer support, and payment processing. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have.
Legal Requirements
We may disclose your information if required by law, court order, or governmental request, or to protect our rights, property, or safety, or that of our users or the public.
With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Employee training on data protection practices
- Incident response and breach notification procedures
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it. Retention periods vary depending on the type of information and the purpose for which it was collected.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your information in a structured format
- Objection: Object to processing of your information for certain purposes
- Restriction: Request restriction of processing in certain circumstances
- Withdraw Consent: Withdraw consent for processing based on consent
To exercise these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.
7. International Data Transfers
Plan360.ai is based in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.
9. Third-Party Links and Services
Our website may contain links to third-party websites or services that are not owned or controlled by Plan360.ai. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: